Overview

Maintenance & Management Solutions LLC (\"M&M Solutions,\" \"we,\" \"us,\" or \"our\") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, contact us, or use our cleaning services.

By using our website or engaging our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Information you provide directly:

Name, address, phone number, and email address
Property details (address, access instructions, service preferences)
Payment information (processed securely through our invoicing system)
Communications you send us via email, phone, or our website contact form

Information collected automatically:

Basic website usage data (pages visited, browser type, device type)
IP address and general location data

2. How We Use Your Information

We use the information we collect to:

Schedule, confirm, and deliver cleaning services
Send invoices, receipts, and payment reminders
Communicate with you about your account, appointments, and service updates
Respond to your questions and requests
Improve our services and operations
Comply with legal obligations

We do not sell your personal information to third parties.

3. How We Share Your Information

We only share your information in the following circumstances:

\nService providers: We use Jobber (scheduling and invoicing), Google Workspace (email and calendar), and Grasshopper (phone) to operate our business. These platforms may process your information on our behalf and are bound by their own privacy policies.
\nLegal compliance: We may disclose information if required by law, court order, or to protect the rights and safety of our team or clients.
\nBusiness transfers: If M&M Solutions is acquired or merged, your information may be transferred as part of that transaction.

We do not share your information with advertisers or marketing platforms.

4. Data Retention

We retain your personal information for as long as needed to provide services and meet our legal and business obligations. If you would like your information removed from our records, please contact us and we will honor your request where legally permissible.

5. Your Rights (California Residents — CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

\nRight to know: You may request a list of the personal information we have collected about you.
\nRight to delete: You may request that we delete your personal information, subject to certain exceptions.
\nRight to opt out: We do not sell personal information, so no opt-out is required.
\nRight to non-discrimination: We will not treat you differently for exercising your privacy rights.
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To exercise any of these rights, contact us at info@mandmsolutionsllc.com or (628) 386-4883.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party sites (such as our Client Hub powered by Jobber). We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the \"Last updated\" date at the top of this page. Continued use of our website or services after any update constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Maintenance & Management Solutions LLC

Marin County, CA

📧 info@mandmsolutionsllc.com

📞 (628) 386-4883

🌐 www.mmsolutionsllc.com

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Privacy policy

Maintenance & Management Solutions LLC (M&M Solutions) Last updated: July 2026

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